Privacy Policy

This Privacy Policy describes how Catalyst Rent Reporting, LLC ("Catalyst", "we", "us", or "our") collects, uses, discloses, and protects personal information through our websites, applications, products, and services, including rent reporting, credit monitoring, and financial wellness services.

We may collect personal identifiers, contact information, account credentials, payment information, rent payment history, lease information, employment information, internet activity information, communications, and other information necessary to provide our Services. We may also collect sensitive information, including Social Security numbers, directly or through authorized service providers such as Array for identity verification, credit monitoring, fraud prevention, and related services.

We collect information from consumers, property managers, property owners, business partners, service providers, credit-related partners, public sources, and authorized third parties.

We use personal information to provide and improve our Services, administer accounts, process transactions, verify identity, report rent payments, provide credit monitoring, communicate with users, prevent fraud, comply with legal obligations, conduct analytics, and support business operations.

Catalyst may collect, verify, process, and report rent payment information to one or more consumer reporting agencies and credit bureaus. We work with service providers and business partners, including Array, to provide credit monitoring, identity verification, and related financial wellness services. If you believe reported information is inaccurate, you may contact us and we will investigate and, where appropriate, work with our partners to correct inaccurate information.

We may disclose personal information to service providers, business partners, credit bureaus, property managers, property owners, legal authorities, and parties involved in business transactions. We may disclose information to Array and other providers that support credit monitoring, identity verification, analytics, hosting, customer support, payment processing, and related services.

We may use cookies, analytics technologies, and similar tools to improve our Services, understand usage patterns, personalize experiences, and support advertising and marketing activities where permitted by law.

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.

We retain personal information as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Depending on your state of residence, you may have rights to access, correct, delete, or obtain information about our processing of your personal information, subject to applicable exceptions. You may also have rights relating to targeted advertising and certain data-sharing practices.

Payment transactions may be processed by third-party payment processors. Catalyst does not store full payment card information following transaction processing. Payment information is transmitted to and processed by authorized payment providers.

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children without appropriate authorization.

We may update this Privacy Policy from time to time. Updates become effective when posted on our website or otherwise communicated.

Catalyst Rent Reporting, LLC
Attn: Legal Department
Austin, Texas
Email: info@catalystrentreporting.com